Frequently
Asked Questions & Help Page
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What's the site all about? |
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When the site is complete in
April *its a directory of
disability groups, (charities &voluntary organisations),
services and companies that offer advice, support, services or
equipment particularly suited to disabled people. The directory covers the whole of the
UK and is designed to be as inclusive of as many disabilities and
areas of interest as possible.
Along with the directory are included
some basic fact sheets about disability, a news page and a Can You
Help? section where groups may ask for assistance from other members
of the site and visitors. Where if you are brave enough, you may
offer your time or expertise for the benefit of others.
Uhad2bthere is not trying to compete
with other already valuable websites, merely bring them together to
make them easier to find for those people who need them most.
For more please
see the About page
*Until the launch in April, we are
using the site while it is still under construction, to give an idea
to potential members about what to expect from the site. Like
any building site it looks a bit messy right now, but come April the
cleaners would of been in and all the fixtures and fitting will be
gleaming! and the plumbing will work to.
If you are part of a charity or company
that has its focus on disability why not register your interest?
then you could be part of the directory in time for the launch.
Again,
For more
please see the About page
Update 4 April 2008...
The directory is now online ...
but this site still needs a bit of spit and polish! If
you find something that is not yet working as you think it
should, please
contact
us And thank you for your patience.
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I want
to be included in the directory, but I really hate computers!
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If you, or your group, charity or
organisation would like to be included in the directory, but
you just can't cope with the idea of using your computer to
fill in the online forms and make a submission to the
directory, you can still be included!
Just write to me, my address can be found
on the
contact page. If you have one, please include a
leaflet about your organisation, and just give as much
information about what it does and who it does it for and I
will then complete the forms on your behalf.
Once your listing is ready, If you
wish, I can send a printed copy of your listing by post or
email for your approval and from time to time will contact
you to confirm that your details are still correct.
If you want to know more please
contact me or write me a letter!
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Searching |
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There are two methods of
searching this website.
Search Directory.
Does exactly that, searches
just the directory.
Search The Rest Of The Site. Only searches certain
pages of the site, like the home page, the news, and the can you
help pages etc.
The search page is
accessed through the
Search on the
navigation bars above and below or, by clicking the
UK graphic that is on the top right of every page, it looks like
this:
Return to the Home / main
page
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News |
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Is there something going on in your neck
of the woods that you think everyone should know about? Then
it goes on to the News page. Email your news to
news@uhad2bthere.co.uk
and we might put it on the news page. Inclusion of news item is entirely at
the discretion of uhad2there and we cannot guarantee a news items
accuracy or the content of external links
Return to the News
page
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Can You
Help? |
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The Can You Help? Page
gives an opportunity for disability charities and groups to appeal
for help. This help Can take the form of pretty much anything
from Funding ideas and sources to requests for equipment
donations. There are one or two common sense
guidelines to bear in mind, both for the groups requesting help and
those who could potentially give it.
Please don't ask for a holiday in
Benedorm or a Speedboat, you're not likely to get that sort of
thing! And that kind of request is not going to get on the site
anyway.
If you are in a position to offer help
or advice, please understand that any arrangements you make or
agreement you undertake is entirely at your own risk. This
might sound harsh, but this website can not verify the legitimacy of
any request and it is the responsibility of the parties involved to
reach whatever agreement they choose.
By the same token, If your group is
approached by another group or individual, please be sure you are
happy with any arrangements you make.
Uhad2bthere can not
accept any liability and only offers this free service entirely at
its own discretion and with that understanding.
If you would like to know more, place a
request or you have a specific question please
contact us.
Return to the
Can You Help Page
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Do You Have A Guestbook? |
| Yes we do! You can
find our mini guestbook on the right hand side of the
contact page. Please leave a message, its nice to receive your
feedback.
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FAQ's about the
directory |
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Problems with the code Some
visitors have reported a problem with using the code
boxes that are sometimes required, particularly at the
bottom of forms. All the codes can be entered
using lowercase letters only, regardless of the case of
the characters presented. And its not always easy to differentiate between
lowercase j and i so please bear that it mind when entering the letters. |
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Registration Confirmation Emails
AOL users have reported a problem
with using the link in the email to confirm an account.
If this happens to you, please
contact us and we can activate your account
manually. |
| Not
sure which form to use, Add Charity URL or Add Premium
URL? Essentially whichever
form you use to submit a URL to the directory we still
get the information! However when you complete the
Add Premium URL form you will be taken on to further
pages to make a payment immediately through PayPal, or
to select another billing method.
If you intended to submit a
listing which was meant to be free, don't panic ... If
you get to the page entitled
Payments Through PayPal, just click the link in the main
menu to go to the home page. All submissions are
reviewed before being made available on the directory,
If we think you should of paid, we will tell you!
Equally if we think you may of used the wrong form we
will sort it out for you too ... |
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Some Useful
Shortcuts
Have you lost your
password? Need a reactivation email to be resent?
There is a list of
directory shortcuts on the on the
More page which might
help!
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Inclusion Policy |
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uhad2bthere and its directory
are about disability. It might be obvious to say this,
but if you want to be included in the directory and your
product or service is not related to disability, or is not
of obvious benefit to people with a disability then its
probably not for you. Regardless
of whether you have free inclusion in the directory (a
Charity URL) or a
Premium URL listing, inclusion in the directory is entirely
at the discretion of the site and its owners. If you
have applied to be included in the directory and your
request has been rejected you will normally receive an
explanation from a human being to tell you the reason.
In some cases you may be offered suggestions about how you
may modify your wording to make your application acceptable.
If you have paid for a Premium listing
and it is rejected and you do not wish to modify your
wording or you are just not given the opportunity, your
payment will be returned to you in full within 28
days.
If your product or service is judged
to provide a poor service to people with a disability, even
after your inclusion on the directory, uhad2bthere reserves
the right to either not include your listing or remove your
listing from the directory. If following inclusion
your listing is removed within 28 days of your application,
then any payment you have made will be refunded to you, less
a £10 administration fee.
Uhad2bthere can accept no liability
for circumstances considered to be outside of its reasonable
control. And you understand and agree that in requesting
that you be included in the directory you are bound by these
terms and conditions, both in fact and in the spirit of this
agreement and inclusion policy.
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Is uhad2bthere for profit? |
| No, is the brief answer ...
However, we do encourage commercial organisations to
sign up for paid listings using the Premium URL system in order to help
cover the cost of maintaining the site and to recover some of the
original start up costs.
We do also receive small payments from Google and
Amazon whenever the links on the right hand side of the page are clicked
... So if you are going to buy stuff from Amazon why not do it through
one of our links? The final price to you is the same, but uhad2bthere
benefits too!
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uhad2bthere Shirts & Stuff |
| The Basics
The shop is partnered with Shirtcity.com. So
that means that Shirtcity are responsible for producing the items,
despatch and all payment transactions. uhad2bthere does take a small
commission, typically on average about £1 per item. But its important to
note that should you purchase an item you are purchasing from Shirtcity
and not from us.
Any problems with orders or questions about an
item should be addressed to them through the 'Contact Us' link near the
bottom of the shop page. |
| Custom designs for you?
We can produce one off custom designs either for your
organisation or you as an individual, on t-shirts, mugs, caps, bags, and
a whole host of other items. New designs that are text based are
free to design, though items that involve pictures, graphics or logos
cost us an initial fee of £1.50 to upload the imagery. If you have
a design made with a graphic, please bear this in mind and buy at least
one item so that we are not out of pocket, please.
Shirtcity produce the items in ones and twos
depending on the orders they receive so if your potential order is
likely to exceed say 15 - 20 off of a particular item (say 15 medium
t-shirts in red, or 15 identical white mugs) then you may be better off
searching around the web first ...
If you would like a custom design please
contact us to discuss this. |
| Copyright
The designs in the shop are exclusive and are
therefore protected. If you want a design from the shop that bad,
buy it from the shop! |
| Disclaimer!
Some of the designs on the t-shirts may be considered
a little er, rude. if you are offended sorry. If you want to
buy one great. Just be careful where you take your jumper off. |
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Credits and Thanks |
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So many people have been involved with the site its impossible to
list them all, but a few individuals and organisations deserve
particular praise. Rachel at
www.connect2u.org.uk - Thank you for your friendship and
constant encouragement.
Charmain - er, thanks...
Daniel - You know who you are. Thanks
Nick Haysom, Administrator at
www.wycp.org.uk - It's good to laugh sometimes!
Nick Heyworth, National Parasport Manager at
www.parasport.org.uk
Katie,
Marketing Officer at
www.disabilities-trust.org.uk
Geoff Howlett, Coach at Thameside Wheelchair Dancing
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Help Us! |
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We are
constantly searching for sites that could benefit from being part of
the directory. If you know of a site or organisation why not
recommend them
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Updated
22/07/2008 |
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